CANCELLATION / TERMINATION

PEAR Academy and Janison reserve the right to cancel a School's registration or product order in the following cases:

• The requested product is no longer available;
• Material errors exist in the information provided at time of order;
• Payment has not been received at least 4 working days prior to the Sitting Period.

If cancellation occurs, PEAR Academy will notify the School in writing and, where applicable, issue a refund.

You (the School) may terminate participation if there is a proven breach of these Terms by PEAR Academy or Janison. A refund will be granted in such cases.

If you breach these Terms, PEAR Academy and Janison may terminate your access without refund.

CANCELLATIONS, REFUNDS, CREDIT NOTES OR ALTERNATIVE SITTING PERIODS

Refund Procedure

Refund or credit note requests must:

• Be submitted in writing via icas@pearacademy.org;
• Be received no later than 7 business days after the Sitting Period ends.

PEAR Academy will assess requests in line with its Refund Policy. Administrative fees may apply.

Refunds or credits are at the discretion of PEAR Academy and Janison. If a credit note is issued, it will be valid for 1 year from date of issue.

Refunds will not generally be issued:

• For changes of mind;
• For digital products already delivered;
• Where School cancels services unilaterally without notice.

Refunds Due to School Cancellations

If a School cancels participation:

• It must notify PEAR Academy in writing;
• It must inform parents and refund any fees collected from them (if applicable);
• PEAR Academy is not obliged to refund any amounts unless explicitly agreed.

If parents have paid through PPS and the School cancels, PEAR Academy reserves the right to recover such refunded amounts from the School.

FORCE MAJEURE / IMPRACTICAL EVENT

If delivery is impacted by:

• Natural disasters;
• Health crises (e.g., pandemic);
• Government restrictions;
• School closure, relocation, or merger; then PEAR Academy will work to reschedule the Sitting Period.

If no alternative schedule is viable, the School may apply for a refund, providing:

• Evidence of the disruption;
• Confirmation that collected fees will be refunded to parents.

INTELLECTUAL PROPERTY

All ICAS content (including assessments, past papers, certificates, and test platform software) remains the intellectual property of Janison Solutions Pty Ltd.

By purchasing or accessing Products:

• You are granted a non-exclusive, non-transferable, limited licence to use the Products during the designated Sitting Period for internal educational purposes only;
• You must not reproduce, share, copy, transmit, adapt, or distribute any part of the content without prior written permission from Janison.

You must ensure that:

• Staff and students do not photograph, download, or record questions or interface screens;
• Products are not uploaded to external sites or shared across schools or groups.
• Any breach of these obligations may result in legal or financial action.

Where third-party branding (e.g., UNSW logos) is used, these remain the property of respective institutions and are not licensed for reuse.

RESTRICTION OF ACCESS

PEAR Academy and Janison reserve the right to restrict access to Products or the Test Platform if:

• These Terms are violated;
• Scheduled or emergency maintenance is required;
• System improvements or software updates are deployed;
• There is evidence of platform abuse or fraud.

In the event of scheduled disruptions, schools will receive a minimum 14 days' notice where possible. If a Sitting Period is affected, an alternative Sitting Period will be offered.

YOUR DATA

By providing data via the registration form, the Test Platform, or any communication with PEAR Academy, you grant a license to:

• Use the data for the purposes of test delivery, analysis, customer support, and reporting;
• Store and process the data in compliance with Indian law and Janison's international privacy standards.

You confirm that:

• You have obtained proper consent from parents/guardians to share student data;
• You are authorised to submit and manage the data provided;
• No unlawful, misleading, or unconsented data will be uploaded.

Personal data for minors will only be retained as long as necessary for educational, archival, or legally compliant purposes. Schools may request deletion of data after the test cycle ends by emailing icas@pearacademy.org.

MISCELLANEOUS

These Terms constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements relating to the subject matter.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

These Terms are governed by Indian law. Any disputes will be subject to the exclusive jurisdiction of Indian courts.

PEAR Academy and Janison may assign or transfer their rights and obligations under these Terms without prior notice.

No waiver of any breach of these Terms will constitute a waiver of any subsequent breach.